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The Simple Solution for Managing USA Tickets



Websoft has revolutionized the way agencies like yours manage maintenance operations with our Mobile Maintenance Management Solution—MobileMMS. This innovative software

simplifies the support of maintenance programs with an intuitive interface, seamlessly

integrated GIS maps, flexible forms, and robust configurations to ensure workflows are

efficient, transparent, and delivered right on time.

Ready to use from day one, MobileMMS simplifies the complex process of managing USA

Tickets and delivering electronic positive response for USA North (Northern California and

Nevada) and DigAlert (Southern California). It integrates seamlessly with GIS data to capture all relevant details, with work-order management tools to streamline data collection and reporting.

MobileMMS makes it easy to process USA tickets in real time, plotting locations on an

interactive map and communicating with staff through email, text, and in-app notifications.

Websoft processes thousands of tickets every day, with each positive response logged,

reported, and stored to save a complete history.


The Challenge

Manually handling USA North tickets can be problematic and frustrating:

  • Inefficiency: Field staff rely on emails or printed tickets that cause delays and oversights.

  • Error-Prone Process: Manual ticket transcription results in errors and missed deadlines.

  • Lack of Tracking: Without a centralized system, managing multiple tickets is cumbersome.


The Solution

MobileMMS transforms these challenges into a streamlined, efficient process:

  • Real-time Ticket Integration: Tickets from USA North or DigAlert are electronically received and plotted on a map, enabling immediate assignment and tracking.

  • Notification and Alerts: Staff receive notifications via email, text, or in-app alerts, ensuring timely task assignment and completion.

  • Electronic Positive Response Management: MobileMMS facilitates positive responses

    within the application, ensuring compliance and historical record-keeping.

  • Centralized Task Management: All agency related Maintenance Management tasks,

    including USA tickets, are managed within MobileMMS, eliminating the need for multiple platforms.


MobileMMS is the ultimate geospatial CMMS solution, tailored to your needs. 

By integrating MobileMMS with USA North and DigAlert, Websoft empowers you to more

efficiently manage your maintenance operations, ensuring timely, transparent compliance with regulatory requirements.

  • Enhanced Efficiency: Real-time ticket processing and automated notifications prevent delays and missed tickets.

  • Improved Accuracy: Electronic data capture and integration reduce errors associated with manual processes.

  • Comprehensive Tracking: GIS-based mapping provides complete transparency into ticket status and location details.

  • Regulatory Compliance: Ensures adherence to Underground Service Alert regulations with timely positive responses and task completions.

  • Cost Savings: Low IT impact and rapid deployment reduce operational costs associated with maintenance management.


Find out how MobileMMS can optimize your maintenance

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